Tally Scoops - Terms of Service

1. Service Agreement
By using Tally Scoops' pet waste removal services, you agree to the terms outlined below. Our goal is to provide a clean and safe yard while maintaining professionalism and efficiency.

2. Scheduling & Access

• Customers must ensure that gates are unlocked and yards are accessible on scheduled service days.

• If we are unable to access the property, the service may be skipped, and no refund will be issued if the service cannot be rescheduled.

3. Pet Policy

• For the safety of both our team and your pets, all dogs must be secured indoors or in a separate enclosure during the scheduled service.

• We reserve the right to refuse or cancel service if pets are loose, and the full service fee may still apply.

4. Initial Cleanup Fee

• First-time customers starting a recurring service may be subject to an initial cleanup fee due to excess waste buildup.

5. Weather & Rescheduling

• Services may be rescheduled in cases of extreme weather conditions, including heavy rain, lightning, or flooding.

6. Waste Disposal

• Pet waste is collected and properly disposed of in accordance with local regulations.

7. Cancellation & Refunds

• Customers may cancel or reschedule service with at least 24 hours’ notice.

• Refunds may or may not be issued for missed services due to inaccessible yards or unsecured pets.

8. Liability

• Tally Scoops is not responsible for damages to lawns, gates, or property due to pre-existing conditions.

• We are not liable for pet escapes due to unsecured fencing or gates that are pre-existing. Tally Scoops will do our best to secure all gates/entrances at time of service.

By scheduling service with Tally Scoops, you acknowledge and agree to these terms.